1. Home
  2. Business
  3. Microsoft buys Parature in $100m deal

Microsoft buys Parature in $100m deal

Washington: Redmond-based Microsoft has acquired Parature, a customer service SaaS provider, for $100 million.The acquisition gives Microsoft Dynamics a world-class self-service knowledge base to connect with customers.According to Techcrunch, Parature's acquisition fills a gap for
India TV News Desk January 08, 2014 12:28 IST
India TV News Desk
Washington: Redmond-based Microsoft has acquired Parature, a customer service SaaS provider, for $100 million.

The acquisition gives Microsoft Dynamics a world-class self-service knowledge base to connect with customers.

According to Techcrunch, Parature's acquisition fills a gap for Microsoft, which has lacked a complete way to make the customer experience one that fits the modern customer.

Parature has made a name for itself with its 'customer experience' technology.